Salesforce has officially launched Agentforce 3, the next-generation platform update in its growing family of digital labour solutions. Building on the momentum of Agentforce...

In the evolving world of workplace AI, two names are shaping how teams get work done: Salesforce Agentforce and Microsoft Copilot. As businesses seek...

Salesforce Health Cloud is rapidly emerging as the command center for modern healthcare organizations. In 2025, the platform is at the heart of six defining industry shifts, from explosive growth in healthcare CRM adoption to AI-driven automation, FHIR-first interoperability, and digital-first patient engagement. Providers and payers are no longer treating Health Cloud as a back-office tool but as a strategic enabler of hybrid care journeys, outcome-driven analytics, and enterprise-grade compliance.

Delivering great customer service means more than just responding to tickets—it’s about building trust, resolving issues faster, and creating experiences that customers remember. But...

In the age of hyperconnected enterprise systems, Salesforce continues to be the centerpiece of customer relationship management. However, the real power of Salesforce emerges...

The automotive industry is undergoing rapid transformation. Connected vehicles, digital retailing, and rising customer expectations are putting pressure on OEMs, dealerships, and captive finance...