Salesforce has launched Agentforce 360, a powerful AI platform that marks the beginning of the Agentic Enterprise era. Built to integrate seamlessly with Salesforce Data Cloud, Customer 360, and Slack, Agentforce 360 introduces intelligent, autonomous agents that can reason, act, and collaborate across business workflows. With innovations like Agentforce Builder, Agent Script, and Hybrid Reasoning Engine, the platform enables organizations to move beyond AI pilots to full-scale deployment. Designed for trust, transparency, and scalability, Agentforce 360 empowers enterprises to transform everyday operations with data-driven, human-aligned AI automation.

In the evolving world of workplace AI, two names are shaping how teams get work done: Salesforce Agentforce and Microsoft Copilot. As businesses seek...

Salesforce has launched Agentforce 360, a powerful AI platform that marks the beginning of the Agentic Enterprise era. Built to integrate seamlessly with Salesforce Data Cloud, Customer 360, and Slack, Agentforce 360 introduces intelligent, autonomous agents that can reason, act, and collaborate across business workflows. With innovations like Agentforce Builder, Agent Script, and Hybrid Reasoning Engine, the platform enables organizations to move beyond AI pilots to full-scale deployment. Designed for trust, transparency, and scalability, Agentforce 360 empowers enterprises to transform everyday operations with data-driven, human-aligned AI automation.

Delivering great customer service means more than just responding to tickets—it’s about building trust, resolving issues faster, and creating experiences that customers remember. But...

In the age of hyperconnected enterprise systems, Salesforce continues to be the centerpiece of customer relationship management. However, the real power of Salesforce emerges...

The automotive industry is undergoing rapid transformation. Connected vehicles, digital retailing, and rising customer expectations are putting pressure on OEMs, dealerships, and captive finance...