Salesforce has announced its intent to acquire Convergence.ai, a company known for pioneering AI agents capable of executing complex, human-like tasks across dynamic digital environments. These agents are designed to intelligently manage web workflows, multi-step processes, and real-time user interface changes—including pop-ups, errors, and updates—by adapting seamlessly to shifting conditions. The acquisition marks a strategic move to bolster Agentforce, Salesforce’s emerging AI agent platform, which is set to play a foundational role in the company’s long-term AI vision.
By integrating Convergence’s technology and team, Salesforce aims to significantly enhance its ability to deliver AI agents that not only automate tasks but also understand context and respond to unexpected challenges. The Convergence team brings deep expertise in autonomous systems, adaptive design, and intelligent task execution, all of which will accelerate the development of Salesforce’s next-generation AI capabilities. These advancements will empower businesses to automate more sophisticated workflows and reduce the burden of repetitive manual tasks, ultimately increasing operational efficiency.
This move also supports Salesforce’s broader AI roadmap by expanding its capabilities in research, automation, and vertical-specific AI solutions. With Convergence on board, Salesforce customers can expect more powerful, context-aware AI agents tailored to their industry needs. The acquisition is expected to close in the second quarter of Salesforce’s fiscal year 2026, pending customary approvals and conditions.
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