Salesforce has announced the availability of Ecommerce storefronts in its Starter and Pro Suites, enabling rapidly growing businesses to create direct-to-consumer (D2C) online stores on the Salesforce Platform. This new offering integrates sales, service, marketing, and commerce into a unified solution, allowing companies to streamline operations, personalize customer experiences, and increase digital revenue, all within a single CRM interface.
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What are Ecommerce Storefronts?
E-commerce storefronts are an integrated feature within Salesforce’s Starter and Pro Suites, allowing businesses to set up branded online stores quickly. With low-code tools, companies can design, manage, and operate their digital storefronts, leveraging built-in capabilities for merchandising, customer management, pricing, and sales analytics directly within their CRM.
Integrating Agentforce with Ecommerce Storefronts
E-commerce storefronts seamlessly integrate with Salesforce’s Agentforce, laying the foundation for future AI-powered business operations. By combining e-commerce with AI agents, businesses can automate tasks, optimize customer interactions, and drive more personalized, data-driven commerce experiences.
How Ecommerce Storefronts Will Help Businesses Grow
E-commerce storefronts offer fast onboarding, low-code design tools, centralized product management, and pre-built performance dashboards to help businesses streamline operations and boost revenue.
- Rapid Store Launch: Easily build and launch branded online stores within hours using guided setup and low-code design tools, accelerating time-to-market.
- Unified Management: Manage products, pricing, orders, and promotions in one centralized platform, streamlining e-commerce operations for increased efficiency.
- Personalized Customer Experiences: Leverage integrated CRM data to personalize marketing, sales, and customer service, delivering tailored buyer experiences across digital touchpoints.
- Actionable Insights: Utilize pre-built dashboards for real-time visibility into sales performance and customer behaviour, driving informed decision-making and revenue growth.
Endnote
With the rise of digital channels, ecommerce storefronts integrated within Salesforce’s Starter and Pro Suites provide growing businesses with an efficient, scalable solution to expand their online presence. This comprehensive, unified platform empowers companies to connect with customers and boost revenue, preparing them for future success in the digital marketplace.
Ready to elevate your business with Salesforce CRM? Opt for Salesforce consultation to craft the perfect e-commerce strategy.
