Businesses are always searching for innovative solutions to enhance their operations, especially in the dynamic and customer-focused retail sector. Salesforce apps for retail offer tailored functionalities that help retailers manage customer relationships, inventory, and sales data more effectively.
With the rise of e-commerce and changing consumer behaviours, the need for robust digital tools has never been more critical. Salesforce apps for retail not only streamline processes but also provide deep insights into consumer trends and preferences.
Also, Salesforce Consumer Goods Cloud is designed for retail, ensuring consumer needs are met swiftly and more accurately. By adopting the right Salesforce apps, retailers can transform their business strategies to meet modern demands and deliver exceptional service.
Interested in AppExchange apps? Learn how to pick the right ones for your business.
Table of Contents
Top 10 Salesforce Apps for Retail Industry
1. Small Business Inventory Management
Simplify inventory management with this tailored Salesforce apps for retail, designed specifically for small businesses. Streamline every aspect of your inventory—from requisitions to fulfilment—with ease and efficiency.
- Seamless Production Management: Automatically create Bills of Material and backflush subcomponents to streamline your production workflows.
- User-Friendly Interface: Enjoy a straightforward, easy-to-navigate solution that eliminates the complexity and unnecessary costs typically associated with supply chain management.
- Comprehensive Audit Logs: Maintain transparency with detailed logs for every transaction, including Invoice/Order, Inventory Adjustments, Production Orders, and Purchase Orders.
- Integrated Control: Manage Purchase Requisitions, Purchase Orders, Inventory, and Production all within a single app, enhancing overall efficiency and control.
Priced at $15/user/month. Find more details on AppExchange.
2. FranFast – Franchise Management System
Enhance your franchise management with FranFast, a comprehensive Salesforce app for retail, designed to optimize the operations of both emerging and established franchisors. Experience unparalleled control over your franchise network through the system’s four pillars of success.
- Franchise Development: Accelerate franchise growth with tools for recruiting franchisees, scheduling developments, and tracking Franchise Disclosure Documents (FDD) and candidate applications.
- New Store Openings: Simplify the real estate and franchisee onboarding process with a tracker that supports Development Schedule Agreements, ensuring all departments maintain full visibility and accountability.
- Operations & Compliance: Support your franchisees effectively by managing field requests, royalty payments, franchise fee amortization, and more. Keep operations compliant and efficient with our comprehensive toolkit.
- Franchisee Community: Foster a collaborative and innovative community. This pillar improves interaction and support among franchisees and franchisors, turning communication into a strategic advantage.
Priced at $35/user/month. Find more details on AppExchange.
3. Bayretail™️ Store App for Salesforce
Elevate your retail operations with the Bayretail™️ Store App, a Salesforce app for retail that empowers store associates to deliver exceptional clienteling and seamless omnichannel experiences. This advanced solution integrates effortlessly with Salesforce Commerce Cloud, Salesforce Order Management, and Salesforce Loyalty Management to enhance every aspect of in-store service.
- Enhanced Clienteling: Equip store associates with tools to recognize customers in-store, and access their profiles, purchase histories, wishlists, and preferences, providing a personalized shopping experience.
- Multichannel Communication: Maintain engagement through various channels by enabling associates to send personalized emails, initiate WhatsApp conversations, or suggest video calls for further product recommendations.
- Assisted and Remote Selling: Access a comprehensive product catalogue and detailed product information, allowing associates to check inventory and provide expert advice to customers directly.
- Endless Aisle & Omnichannel Support: Utilize the full product catalogue with real-time inventory across stores and online, process payments on the go, and manage omnichannel scenarios efficiently.
- In-store Fulfillment: Bridge the gap between online and offline experiences, driving in-store traffic and enabling associates to manage pick-ups and returns directly.
Priced at $39/user/month. Find more details on AppExchange.
4. Quick Payable
Quick Payable is an intuitive Salesforce app for retail that simplifies bill management from multiple vendors, automating the capture and approval of invoice data. This tool enhances financial management and helps optimize spending by integrating seamlessly into your existing Salesforce environment.
- AI-Powered OCR: Utilize advanced OCR technology for accurate invoice data capture, reducing errors and saving time.
- Duplicate Invoice Detection: Automated systems in place to identify and reject duplicate invoices, ensuring financial accuracy.
- Efficiency in Invoice Management: Manage your invoices simply and effectively, streamlining the entire process from receipt to approval.
- Rapid Invoice Approval: Fast-track the approval process with tools that provide detailed tracking and quick approvals.
- Seamless ERP Integration: Export approved invoices and import payment documentation easily to and from third-party ERP systems.
Priced at $65/user/month. Find more details on AppExchange.
5. EPOSLY – Point of Sale and Retail Order Management POS
EPOSLY stands out as a 100% native Salesforce app for retail, specifically designed to enhance both the user and customer experience within the retail space. It’s the ideal solution for businesses looking to sell, manage orders, and handle payments efficiently—whether in B2C or B2B settings. With its robust feature set, EPOSLY provides a flexible point-of-sale system built directly on the Salesforce platform.
- Comprehensive Feature Suite: Includes inventory management, payments, pricing, discounts, taxes, gift cards, receipts, invoices, cash management, and more.
- Mobile and Fixed POS: Offers both fixed and mobile checkout experience, enabling sales anywhere in the store. This flexibility ensures that customer interactions are smooth, and sales teams can focus on engagement rather than process.
- Integrated Payment Solutions: Supports a variety of payment methods including cash, credit card, chip & pin, contactless, Apple Pay, and signature-authorized transactions.
- Advanced Order and Customer Linking: Connects orders, transactions, and payments with customer contacts and accounts, utilizing Salesforce products and price books for seamless order creation and management.
- Real-Time Data Utilization: Eposly’s advanced pricing engine automatically calculates taxes and adjusts prices, providing real-time stock updates and allowing the viewing of product images directly from an iPad.
Priced at $75/user/month. Find more details on AppExchange.
6. Ascent ERP: Inventory, Purchasing (PO), Orders, Reverse Logistics and Warehouse
Ascent ERP offers a comprehensive 100% native Salesforce solution designed to optimize the entire operational workflow of businesses. This powerful Salesforce app for retail ensures a complete view of the order lifecycle, from inception to delivery, enhancing control over inventory, warehousing, procurement, production, sales, and returns—all aimed at delighting customers and boosting revenue.
- Comprehensive ERP Features: Manage everything from inventory, lot control, serialization, and bill of materials (BOM) to production work orders, sales/rental orders, purchase orders, transfer orders, service work orders, and reverse logistics.
- Versatile ERP Solutions: Supports omnichannel fulfillment, demand management, manufacturing management, and more, tailored for retail, eCommerce, micro-fulfillment, and digital transformation.
- Pre-built Integrations: Seamless connectivity with platforms like Xero, QuickBooks, FinancialForce, Shopify, Magento, WooCommerce, Amazon, and more, enhancing efficiency and data accuracy.
- Advanced Functionality: Includes detailed management capabilities for sales orders, demand, warehousing, purchasing, manufacturing, and services, with features such as barcode scanning, labelling, and cycle counting.
Priced at $125/user/month. Find more details on AppExchange.
7. Astonous | Multi-Carrier Shipping App – FedEx, UPS, USPS, DHL and more
Optimize your shipping operations with Astonous, the 100% native Salesforce Shipping App, designed to enhance efficiency and boost customer satisfaction. This innovative Salesforce app for retail lets you manage the entire shipping process—from label creation to package delivery—directly within your CRM system.
- Comprehensive Carrier Options: Easily generate and manage shipping labels for major carriers including FedEx, UPS, USPS, and DHL, and more directly from Salesforce objects like Accounts, Opportunities, or Orders.
- Real-Time Rate Comparison and Automation: Instantly calculate and compare shipping rates from various carriers. Auto-fill shipment details to save time and reduce errors.
- Enhanced Tracking and Scheduling: Utilize a drag-and-drop tracking component for up-to-the-minute tracking data, schedule pickups, and provide real-time shipment updates to Salesforce community users.
- Seamless Integration and Support: Free installation and configuration support to integrate seamlessly into your existing Salesforce workflow. Our team is ready to assist with any queries during setup.
Priced at $200/company/month. Find more details on AppExchange.
8. Forms, Portals & Shopping Cart for Experience Cloud with FormBuilder Rx
A powerful tool designed to transform digital interfaces without the need for extensive development resources. This 100% native Salesforce app allows for the creation of dynamic, personalized web forms, constituent portals, and shopping carts, simplifying complex processes with its drag-and-drop functionality.
- Versatile Digital Solutions: Easily create sophisticated constituent portals, dynamic forms, and fully functional online storefronts with complex rule support, all configurable through declarative controls.
- Intuitive User Experience: Develop personalized portal homepages with powerful widgets that support both unauthenticated and authenticated user cases, enhancing self-service capabilities and user satisfaction.
- E-commerce Integration: Configure a seamless shopping cart experience within Salesforce that allows unauthenticated browsing and supports authenticated transactions at checkout.
- Responsive Design: Utilize mobile-responsive, branded templates that can be customized with your HTML and CSS or choose from pre-configured templates that align with your brand’s aesthetic.
- Broad Compatibility: Compatible with standard and custom Salesforce objects and supports various Salesforce clouds like Education Data Architecture (EDA), Nonprofit Cloud, and Person Accounts.
Priced at $200/company/month. Find more details on AppExchange.
9. Zenkraft, A Bringg Solution: Multi-Carrier Shipping, Same Day Delivery & Returns
Zenkraft, a Bringg solution, stands out as a comprehensive shipping, returns, and tracking app integrated natively into Salesforce. Trusted by businesses to manage over 100,000,000 shipments, Zenkraft enhances the post-purchase customer experience through its robust features and capabilities.
- Extensive Carrier Integration: Offers over 200 pre-built carrier integrations, including major providers like FedEx, UPS, DHL, and USPS, ensuring a wide range of shipping options.
- Advanced Shipping Tools: Simplify the shipping process with features like estimated delivery dates and costs, label creation, manifesting, tracking, and automated returns.
- Enhanced Customer Communication: Utilize branded messaging throughout the delivery stages and manage customer inquiries with ease using Salesforce’s Einstein Chatbot or user interactions.
- Flexible Delivery Solutions: Supports parcel, same-day deliveries, and fleet management with your vehicles, all manageable through an intuitive user interface or Salesforce Flows.
- Seamless Returns Management: Automate the returns process by generating labels for 250+ carriers and sending return QR codes to customers for an enhanced service experience.
Priced at $200/user/year. Find more details on AppExchange.
10. GoMeddo – unlimited scheduling experience in Salesforce
GoMeddo, formerly known as Booker25, is a versatile scheduling, planning, and booking solution, completely native to Salesforce. It stratifies complex booking scenarios, integrating people, rooms, appointments, and assets across any Salesforce Cloud environment.
- Robust Booking Management: Fully integrated with Salesforce, GoMeddo enables unlimited bookings and reservations directly within your CRM. Utilize automated planning features and easily manage inbound reservations from your website or Salesforce experience.
- Comprehensive Planning Tools: Schedule everything from 1-to-1 appointments to large group activities in diverse settings such as gyms, healthcare facilities, educational classes, and corporate events. This includes managing resources like rooms, services, and staff across various sectors.
- Customer-Focused Features: Offer customers a seamless booking experience with out-of-the-box landing pages and widgets and extend functionality through SDK/API access for integration with your user interfaces.
- Advanced Calendar Functions: Create and customize calendars based on any Salesforce object. Features include room and facility bookings, personalized appointment scheduling, visual and Lightning calendars, timeslot bookings, and multi-resource management.
- Smart Scheduling Intelligence: Benefit from automated scheduling, multi-dimensional planning, intelligent availability lookups, conflict detection, capacity checks, and automated confirmations. Enhance the user experience with waiting lists, custom form logic, and reservation-based colour coding.
- Compliance and Security: Ensures compliance with educational data architecture standards and ISO 27001, guaranteeing security and reliability.
Priced at €30 /user/month. Find more details on AppExchange.
End Note
As we have explored, Salesforce apps for retail available on AppExchange provide essential tools that can significantly enhance business operations and customer engagement in various industries.
For businesses seeking specialized solutions, engaging with Salesforce app development services is essential. Consider developing a custom application that aligns perfectly with your specific business needs and goals.
For any issues related to Salesforce or expert advice, feel free to contact us. Our team is ready to provide the support and insights you need to succeed.
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