Salesforce for travel is revolutionizing the way travel and hospitality businesses engage with customers, manage operations, and leverage data for strategic insights. Furthermore, this integration helps companies deliver personalized experiences that elevate guest satisfaction and loyalty. By utilizing dedicated Salesforce apps for travel, businesses can further tailor their services to meet the unique demands of the travel sector, enhancing both operational efficiency and customer engagement.
Building on this foundation, Salesforce Travel CRM is specifically tailored to meet the unique needs of the travel industry. Moreover, it empowers businesses to manage customer relationships more effectively, track interactions across multiple touchpoints, and deliver timely, relevant offers that enhance the traveler’s journey.
To further augment the capabilities of Salesforce, various AppExchange apps provide specialized functionalities. Additionally, these Salesforce apps for travel enhance guest experiences, streamline operations, and offer robust data analytics capabilities, making them invaluable tools for any travel and hospitality business looking to gain a competitive edge.
Don’t miss our insights on selecting the best Salesforce AppExchange Apps for your business needs.
Table of Contents
Top 9 Salesforce Apps for Travel, Transportation and Hospitality
1. Hapi Guest for Salesforce
Hapi Guest, this Salesforce apps for travel and hospitality provide real-time access to crucial hotel data within Salesforce platforms like Marketing Cloud and Service Cloud. Thus, this integration enhances guest experiences and streamlines hotel operations. It offers:
- Comprehensive Integration: Seamlessly streamlines hotel data, including guest, reservation, and stay information, directly into Salesforce through APIs.
- Enhanced Marketing Capabilities: Leverages detailed hotel data to maximize the effectiveness of Marketing Cloud, enriching guest engagement and personalization.
- Customizable Solutions: Offers a component-based architecture with flexible configuration settings to tailor deployment according to specific hotel needs.
Priced at $5/room/year. Find more details on AppExchange.
2. Thynk.Cloud
Thynk.Cloud, the Salesforce apps for travel, hotel and hospitality management, drive higher margins and enhancing customer lifetime value (LTV). Consequently, designed by hoteliers, it specifically caters to the nuanced demands of the hospitality industry. It offers:
- Integrated Data Systems: Implements real-time, two-way integrations with Property Management Systems (PMS) and Point of Sale (POS) systems to consolidate and contextualize data effectively.
- Enhanced Collaboration: Provides a unified view of data for groups and events, aligning sales and operations teams to improve service delivery and profitability.
- Boosted B2B Sales: Empowers sales teams with tools to align closely with customer expectations, enhancing sales strategies and brand communication.
Priced at €4/room /month. Find more details on AppExchange.
3. Sugati Travel CRM
Sugati Travel CRM is crafted specifically for travel, providing a bespoke CRM solution for tour operators and travel agents. Similarly, this Salesforce apps for travel feature-rich platform offers extensive customizability and control, enhancing itinerary planning, invoicing, and supplier management. It offers:
- Comprehensive CRM Features: Offers itinerary builders, payment gateway integration, supplier management, and handles holiday inquiries efficiently.
- Enhanced Business Operations: Aids in reducing overheads through efficient staff training, improved response handling, and streamlined sales pipeline and contract negotiations.
- Robust Integration and Engagement Tools: Integrates various business functionalities for smart reporting and actionable insights, while building strong customer relationships that drive repeat revenue.
Priced at £100/user/month. Find more details on AppExchange.
4. CloudPerks
CloudPerks by offering Salesforce customers exclusive access to substantial discounts on travel bookings. Also, this free Salesforce apps for travel provides up to 80% off on hotels, rental cars, and flights, catering to both personal and business travel needs. It offers:
- Vast Discounts: Users enjoy up to 80% off on travel expenses, including hotels, flights, and car rentals, directly accessible within Salesforce.
- Comprehensive Search Features: Easily search and book travel based on price, location, dates, and amenities without leaving the Salesforce platform.
- Exclusive Hotel Deals: Access to major hotel brands at prices significantly lower than available on the public web, including special rates for events like TrailheadDX and Dreamforce.
This app is completely free for Salesforce users. Find more details on AppExchange.
5. Revenova TMS
Revenova TMS harnesses Salesforce’s robust capabilities to deliver a specialized Transportation Management System (TMS) tailored for companies engaged in logistics. Therefore, this Salesforce apps for travel and logistics efficiently tackles the diverse needs of Logistics Service Providers (3PL), Freight Brokers, Carriers, and Shippers by offering a comprehensive, multimodal TMS. It offers:
- Comprehensive Sales and Operations Tools: Integrates instant freight quoting, smart carrier matching, and route optimization to enhance logistics efficiency.
- Advanced Analytics and Automation: Utilizes AI for predictive analytics, carrier invoice processing, and freight bill auditing to streamline operations and decision-making.
- Global and Multilingual Support: Facilitates global operations with multi-currency support and generates necessary shipping documents in various languages.
- Enhanced Communication and Collaboration: Supports a collaborative environment with tools like Salesforce Chatter, community templates, and Slack integration, improving internal and external communications.
Priced at $2,500/company/month. Find more details on AppExchange.
6. Multi-modal TMS & SCM
Neurored TMS & SCM redefines logistics efficiency by providing a Salesforce-integrated solution that spans all modes of transport—sea, air, road, and rail globally. Indeed, these Salesforce apps for travel is engineered to enhance the operational capabilities of freight forwarders, shippers, 3PLs, ports, and terminals through unparalleled efficiency, visibility, automation, and collaboration. It offers:
- Comprehensive Functionality: Features robust freight rate management, supply chain visibility, and logistics optimization software.
- Enhanced Relationship Management: Integrates supplier relationship management with CRM capabilities tailored for global trade and logistics.
- Collaborative Network Support: Includes supply chain collaboration portals that strengthen networks and stakeholder engagement.
- Award-Winning Software: Recognized as a leader by SoftwareAdvice and rated for ease of use and business efficiency by G2 and Capterra.
Priced at $150/user/month. Find more details on AppExchange.
7. Check-fleet
Check-fleet enhances Salesforce for logistics by seamlessly integrating with Salesforce Field Service, providing real-time visibility and streamlining operations for fleet management. Additionally, this plug-and-play solution quickly improves productivity and customer satisfaction while reducing operational costs. It offers:
- Comprehensive Integration: Connects effortlessly with Sales Cloud, Service Cloud, Maps, and Salesforce Field Service, optimizing various aspects of fleet management.
- Enhanced Operational Visibility: Allows for real-time tracking of field technicians, smart task assignments based on proximity, and provides customers with estimated time of arrival (ETA) links.
- Advanced Geofencing and Reporting: Features automatic creation of geofences for various Salesforce objects and updates client visit statuses, supported by detailed reports and dashboards to track interactions.
Priced at $35/user/month. Find more details on AppExchange.
8. Real-Time Transportation Tracking
Real-Time Transportation Tracking app maximizes Salesforce for travel and transportation by providing an advanced, real-time track and trace solution across global supply chains. In this way, this app is pivotal for establishing a control tower, offering unparalleled multimodal transportation visibility across ocean, air, road, and rail.
- Comprehensive Tracking Features: Includes real-time monitoring of vessels through a robust AIS satellite network, container alerts, air cargo tracking across major carriers, and road transportation details.
- Environmental Monitoring: Supports sustainability goals with emissions tracking and integrates IoT devices to monitor conditions, ensuring the integrity of perishable and fragile goods.
- Pre-Integrated Tracking Solutions: Seamlessly works with leading tracking providers like Project 44, Orbcomm, Radarbox, and more, ensuring extensive coverage and precise tracking across all transport modes.
Priced at $100/user/month. Find more details on AppExchange.
9. Collect + Go
Collect + Go enhances Salesforce for logistics by offering a leading platform that simplifies the issuance of cargo information and related documents to truck drivers. Moreover, this efficiency tool is essential for companies looking to optimize their loading and offloading processes. It offers:
- Time Savings: Truck drivers save up to 10 minutes on each loading and offloading operation by using Collect + Go, enhancing overall operational efficiency.
- Real-Time Tracking: Provides real-time track and trace capabilities that allow seamless data exchange with customers, serving as a reliable basis for control towers.
- Cost Reduction: Users can register on the platform to cut costs by up to 70% compared to traditional paper processes.
Priced at €100/company /month. Find more details on AppExchange.
End Note
Integrating specialized Salesforce Apps for travel and hospitality businesses enhances operations, improves customer relationships, and boosts overall efficiency.
For travel agencies or businesses looking to further customize their experience and functionality, developing a custom application might be the next strategic step. Finally, it is advisable to collaborate with Salesforce app development services to ensure that your custom application integrates seamlessly with Salesforce, enhancing your capabilities and providing a competitive edge in the complex travel industry landscape.
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